Patient Resources
Resources & Insurance Information
Everything you need to get started with home medical equipment — insurance guidance, frequently asked questions, care tips, and downloadable forms.
Insurance Information
Professional Medical Home Healthcare is a Medicare and Medicaid certified supplier. We work with most major insurance plans and handle all billing and prior authorizations on your behalf so you can focus on your care.
Medicare Part B
We are a Medicare-certified DME supplier. Most home medical equipment is covered under Medicare Part B with a valid physician's order and proof of medical necessity.
Medicaid / Georgia Medicaid
We accept Georgia Medicaid (DCH) for qualifying home medical equipment. Our staff will verify your eligibility and handle all prior authorization requests.
Most Private Insurance
We work with most major private insurance carriers. Contact us with your insurance information and we will verify your benefits before any equipment is delivered.
Veterans Benefits (VA)
We work with the Department of Veterans Affairs to provide home medical equipment to eligible veterans. Contact us to confirm your VA authorization.
Not sure if your insurance is accepted? Call us at 404-292-9190 and our billing team will verify your coverage at no charge.
How the Process Works
Get a Physician's Order
Your doctor writes a prescription for the home medical equipment you need, along with documentation of medical necessity.
Contact Us or Upload Your Order
Call us at 404-292-9190 or use our secure online Upload Order form to submit your physician's order directly to our team.
Insurance Verification
Our billing specialists verify your insurance coverage and handle all prior authorization requests on your behalf — at no cost to you.
Equipment Delivery & Setup
Once approved, we deliver your equipment to your home and provide full setup, fitting, and instructions so you feel confident using it.
Ongoing Support
We remain available for questions, supplies, equipment adjustments, and re-orders. Call us anytime at 404-292-9190.
Frequently Asked Questions
Equipment Care Tips
Proper care and maintenance of your home medical equipment ensures it works safely and lasts longer. Follow these general guidelines and always refer to your equipment's user manual.
Clean Equipment Regularly
Wipe down surfaces with a damp cloth and mild soap. For respiratory equipment like CPAP masks and nebulizer cups, follow the manufacturer's cleaning schedule — typically weekly.
Replace Supplies on Schedule
Filters, tubing, masks, and other consumables wear out over time. Medicare and insurance plans often cover regular replacements — contact us to set up a supply schedule.
Store Equipment Properly
Keep equipment in a clean, dry location away from direct sunlight and extreme temperatures. Store mobility aids and wheelchairs in a stable position to prevent tipping.
Inspect for Wear and Damage
Check tubing, cords, and moving parts regularly for cracks, fraying, or unusual wear. Do not use damaged equipment — contact us for a replacement or repair.
Follow Your Physician's Instructions
Always use your equipment exactly as prescribed. Do not adjust settings on oxygen concentrators, CPAP, or BiPAP machines without consulting your physician first.
Call Us With Any Questions
Our staff is here to help. If you are unsure about how to use, clean, or maintain your equipment, call us at 404-292-9190 — we are happy to walk you through it.
Have a Question? We're Here to Help.
Call our team or upload your physician's order to get started today.